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aflac.com/smartclaim – Aflac Policyholder Claim Services

Parascopeman May 14, 2020



Aflac Smart Claim

  • Customers can login with a User ID and password to gain access to claim and policy information
  • First time users can register for an account online through link provided on the Aflac Smart Claim page

Aflac customers that would like to obtain  information about claims or policy related information can gain access online by logging in with a User ID and password at the Aflac Smart Claim page. Before completing the login process, customers will have the option to be remembered on the computer they are using (customers should never check the “Remember User ID” box if they are on a shared or public computer).  New users that have yet to sign up for Aflac Smart Claim access can start the registration process by entering their policy number.  Customers that have already registered but have forgotten either their User ID or password can start the login credential retrieval process by entering a policy number (to retrieve User ID) or User ID (to retrieve password).





Benefits of Registering for Policyholder Access at Aflac Smart Claim

  • Customers that register will enjoy access to their policy information 24 hours a day and 7 days a week
  • Registered users will be able to check claim status, enroll in the claims direct deposit program, and file a claim online
  • Once logged into the site users will be able to change or update their personal information
  • Users that submit information after logging in at Aflac Smart Claim can rest easy knowing their information is protected by the HIPAA Privacy Rule

Aflac Incorporated is a supplemental health and life insurance provider that sells its products through brokers, independent corporate agencies, individual agencies, and affiliated corporate agencies.  The company was founded in 1955 and has headquarters located in Columbus, Georgia at 1932 Wynnton Road 31999.  To reach Aflac headquarters by phone customers can dial 706-323-3431.



References

FAQ

Can I pay my Aflac premium online?

Pay Aflac quickly and securely with your Visa, MasterCard, or Discover credit card or debit card, with Apple Pay, or with your bank account, online or with your mobile phone on doxo.

How long does it take for Aflac to pay a claim?

You can simply upload the documentation within 28 days of completing the Aflac SmartClaim® process in the 'Claims Details' section under 'My Claims' at www.aflac.com/mypolicy. You processed my claim quickly but it took me 5 days, beyond the date the claim was paid, to receive my check in the mail.

Can I file an Aflac claim online?

Aflac Group Insurance Claim Forms. Simply select "File Online" below and follow the instructions. Please fully complete the claim form for the Wellness Benefit. Please date and sign all required forms where indicated.

Does Aflac pay when you have a baby?

Aflac will not pay benefits for a disability that is caused by or occurs as a result of your: 1. Pregnancy or childbirth within the first ten months of the Effective Date of coverage (Complications of Pregnancy will be covered to the same extent as a Sickness);

How long does an Aflac claim take?

You can simply upload the documentation within 28 days of completing the Aflac SmartClaim® process in the 'Claims Details' section under 'My Claims' at www.aflac.com/mypolicy. You processed my claim quickly but it took me 5 days, beyond the date the claim was paid, to receive my check in the mail.

How do I submit a claim to Aflac?

Download a Claim Form Choose your state of residence and select the appropriate form(s). Life claim forms for the state of Illinois must be obtained by contacting Aflac Worldwide Headquarters at 800.992.3522 to have the appropriate forms sent to you.

What does Aflac pay you for?

Accident Emergency Treatment Benefit Aflac will pay 0 for the insured and the spouse, and for children if a covered person receives treatment for injuries sustained in a covered accident. This benefit is payable for X-rays, treatment by a physician, or treatment received in a hospital emergency room.

Can I pay my Aflac premium online?

Pay Aflac quickly and securely with your Visa, MasterCard, or Discover credit card or debit card, with Apple Pay, or with your bank account, online or with your mobile phone on doxo.

How long does it take to get your Aflac check?

Aflac claims are usually processed fairly quickly. Online claims that are completed by 3 p.m. Eastern Time Monday through Friday are often processed and paid in one business day. If Aflac receives your claim by phone, fax or mail, it usually takes about four business days to process.

How long does Aflac pay for short term disability?

Aflac will not pay benefits for an illness, disease, infection, or disorder that is diagnosed or treated by a Physician within the first 30 days after the Effective Date of coverage, unless the resulting Disability begins more than 12 months after the Effective Date of coverage.

What will Aflac pay for?

This benefit is payable for X-rays, treatment by a physician, or treatment received in a hospital emergency room. ... Initial Accident Hospitalization Benefit Aflac will pay ,000 when a covered person is confined to a hospital for at least 24 hours for injuries sustained in a covered accident.

Does Aflac really pay in one day?

Does it cost anything for One Day Pay? Our One Day Pay service is available to all Aflac Individual policyholders, at no charge. ... Aflac will review your online submission under all of your eligible policies. Only one submission is needed to determine eligible benefits in your claim.


About the author

Hi, I'm Albert. I'm a content ninja. When I'm not writing and brainstorming content ideas, this New Jersey native spends his time traveling, blasting music, and keeping his chocolate lab at bay.

Albert Costill


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